Extended warranties
If you buy goods such as a television, cooker or washing machine, you might be offered an extended guarantee or warranty - but you might have to pay extra for this.
Thinking about an extended warranty
Think carefully about the value for money offered by an extended warranty because it is likely to be expensive compared with the amount you would normally pay out in repair costs.
Some people forget that the goods they buy new have a manufacturer's guarantee that usually lasts for one year, so there is no need to buy an extended warranty when you buy the goods.
If you decide that you would like a warranty, you do not have to buy one at the shop where you bought the goods. There are a number of firms - including insurance companies and the manufacturers themselves - that sell extended warranties on everyday household goods, from toasters to computers. In some cases, they may be cheaper and more comprehensive than retailers' extended warranties. It is now also possible to buy warranties that cover a number of appliances, such as all the electrical equipment in your kitchen. So it is certainly a good idea to shop around for some quotes before signing up to a warranty.
The law also requires retailers to provide certain information on warranties they are selling, and you may get rights to cancel your extended warranty if you choose to do so. Contact Consumer Direct for advice.
See also Know your rights - Extended warranties for information on cashbacks, tips and exclusion clauses.
