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Be aware of

Things sometimes go wrong, and it's important to know what problems might be in store before you buy. In this section we give you the lowdown on counterfeit goods, doorstep sellers, scams and potential problems with buying from overseas - and tell you what to do if you need to deal with a dispute.

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Did you know

Under a hire purchase agreement the goods are owned by the finance company but the consumer has an option to buy the goods and become the legal owner when the final payment has been made. Until the final payment has been made you cannot sell the goods without the lender's permission.

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