Funerals
Most funerals are conducted well. However, if you have a complaint, discuss it with your funeral director.
The majority of funeral directors belong to one of two trade associations so if you are not satisfied with the response, you can complain to whichever of the two the funeral director belongs to.
These are:
- the National Association of Funeral Directors
- the National Society of Allied and Independent Funeral Directors
Find out more about choosing a funeral
