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Cars

So, you've bought a car, but there's a problem. Here's what you need to do next.

If things go wrong

If something goes wrong, go back to the dealer straight away, explain the problem and say what you want done.

If the dealer is a member of a trade association that follows a code of practice, then the Retail Motor Industry Federation or the Scottish Motor Trade Association may also be able to help.

If the car is still under manufacturer's warranty, then contact the Society of Motor Manufacturers and Traders.

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Did you know

When buying a PC, find out exactly what after-sales support is given. It may mean contacting the supplier by phoning a high rate premium number.

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