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Overview

Consumer Direct is the government-funded telephone and online service offering information and advice on consumer issues. Consumer Direct is funded by the Office of Fair Trading and delivered in partnership with Local Authority Trading Standards Services.

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Or contact us by telephone or email if you want to ask a question.

 

Did you know

Under a hire purchase agreement the goods are owned by the finance company but the consumer has an option to buy the goods and become the legal owner when the final payment has been made. Until the final payment has been made you cannot sell the goods without the lender's permission.

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