Overview
Consumer Direct is the government-funded telephone and online service offering information and advice on consumer issues. Consumer Direct is funded by the Office of Fair Trading and delivered in partnership with Local Authority Trading Standards Services.
Want to know more about Consumer Direct? Use this section to find out:
- How our telephone and email helplines can help you, in How we can help
- What we do, and what we don't do, in What we do
- More about our relationship with the Office of Fair Trading, in Consumer Direct and OFT
- Which other independent bodies we work with, in Organisations we work with
- How to complain, if you're not happy with our service, in Complaints policy
Or contact us by telephone or email if you want to ask a question.

