Goods & Services
Making a purchase? Follow our straight-talking advice.
Consumer Issues
Need some clear consumer info? Try these links.
Your Rights
Is a company selling you short? Find out how the law protects you.
Welcome: Consumer Direct provides clear, practical, consumer advice.
Our regionally based advisors are specially trained to give practical advice on all kinds of consumer issues - from problems with cars to faulty household appliances.
If you buy something costing more than £35 from a seller who calls to your home, you have seven days in which to cancel your order.